Minneapolis, MN / Edina Galleria Store: 952.926.6691
Chicago, IL / State Street Store: 312.787.6006
Request an In-home Consultation

Our Process

Every detail matters

 


In-Home Consultation

01 / Consultation and Proposal

Perfect Planning \ We work closely with you to custom design a solution that meets your aesthetic tastes and the technical requirements for your space. Our designs and resulting plans account for even the slightest detail down to wiring schematics and the positioning of equipment connections.


Custom Installation

02 / Installation

Expert installation \ Installation will be arranged to suit your construction or refurbishment schedule, and is carried out thoughtfully and efficiently by our custom installation specialists. We have utmost respect for your property; you can expect nothing but white glove treatment from our team.


Instruction, Training & Satisfaction

03 / Instruction and Satisfaction

Training and instruction \ Our solutions are designed to have great picture, incredible sound and be easy to use. We provide our clients with the level of training and instruction they need, which is typically very little if we’ve succeeded in designing the right solution. All Bang & Olufsen products include a 3 year warranty in the US.


Ongoing Customer Service & Support

04 / Ongoing Support

After-sales service \ Taking care of your needs and making sure you’re entirely satisfied with your investment is our primary concern. Should you ever need support for your multimedia system, our promise is to respond with a sense of urgency and take care of any questions you have efficiently and effectively. Plus, we do all that we can to solve your problem in the comfort of your own home, at a time that’s most convenient for you.



Questions about our process? Check out our FAQs or Contact Us.